Q: Where is Bold Car Rental located?
A: Bold is a car rental company based in Dubai offering car
rental services across the United Arab Emirates offering pick-up and drop-off
services throughout all emirates for your convenience.
Q: What documents do I need to provide when booking a car?
UAE Resident |
Tourist/Visitor |
-
Emirates ID (Front &
Back) |
-
Passport page |
-
Driver's License (Front &
Back) |
-
Stamped Visa copy |
-
Passport page |
-
Home country Driver’s License
|
-
Visa Page |
-
International Driver's
License |
|
NB – In case you don’t have an
international Driver’s Licence, please contact our customer service experts
for assistance. |
Q: What is the minimum age requirement
for renting a car from Bold Car Rental?
A: The renter must be at least the age of
22 years.
Q: How do I pay for my booking?
A: We do accept various methods of payment
which include cash, credit card (Visa, MasterCard, American Express), and debit
card. However, the card details and the customer should be the same.
Q: How can I book a car with Bold Car
Rental?
A: You can book by:
1. Call our customer service number at +971585951795.
2. Send a WhatsApp message to +971585951795.
3. Write an email to [email protected]
4. Or book using our official website. www.boldcarrental.com
Q: Do I need to pay a deposit when
renting a car?
Yes,
we require a security deposit when renting a car which is refundable
after 30 days of the vehicle return date.
Q: How far in advance should I book a
car?
A: We recommend booking at least 48 hours
in advance, especially during peak travel seasons, to ensure the availability
of your preferred vehicle.
Q: Do you offer rental insurance?
A: Yes, we offer a variety of insurance options,
and you can select your preferred coverage during the booking process.
Q: Can I add an additional driver to my
rental agreement?
A: Yes, additional drivers can be added for
an extra fee. They must meet the same age and license requirements as the
primary driver.
Q: Is there a mileage limit on the
rental cars?
A: We offer both limited and unlimited
mileage options. Please check the terms of your rental agreement for specific
details.
Q: What documents do I need to pick up
the car?
A: You will need your physical documents of
identification such as your driver’s license, and your booking confirmation.
International customers must also present their passports and visa.
Q: Can I pick up or drop off the car
outside of office hours?
A: Yes, we offer an after-hours service for
an additional fee. Please arrange this in advance with our customer service
team.
Q: Can I have the car delivered to my
location?
A: Yes, we provide a delivery and
collection service to your hotel, residence, or airport for an additional fee.
Please arrange this when booking your vehicle.
Q: What is your cancellation policy?
A: Cancellations made 24 hours before the
rental start date are free of charge. For cancellations made less than 24 hours
in advance, a one-day rental fee will be charged.
Q: Can I modify my reservation?
A: Yes, you can modify your reservation by
contacting our customer service team. Please note that changes to the booking
may affect the rental rate.
Q: What should I do in case of an
accident or breakdown?
A: In case of an accident, please get in
touch with local authorities and then inform our customer service team
immediately. For breakdowns, we provide 24/7 roadside assistance.
Q: How can I provide feedback about my
rental experience?
A: We value your feedback. You can submit
your comments through our website, email, or leave a review on our social media
pages.
For any other questions, please don't hesitate to contact us. Safe travels with Bold Car Rental!