Q: Where is Bold Car Rental located?

A: Bold is a car rental company based in Dubai offering car rental services across the United Arab Emirates offering pick-up and drop-off services throughout all emirates for your convenience.

Q: What documents do I need to provide when booking a car?

Q: What is the minimum age requirement for renting a car from Bold Car Rental?

A: The renter must be at least the age of 22 years.  

Q: How do I pay for my booking?

A: We do accept various methods of payment which include cash, credit card (Visa, MasterCard, American Express), and debit card. However, the card details and the customer should be the same.

Q: How can I book a car with Bold Car Rental?

A: You can book by:

      1.  Call our customer service number at +971585951795.

      2. Send a WhatsApp message to +971585951795.

      3. Write an email to [email protected]

      4. Or book using our official website.  www.boldcarrental.com

Q: Do I need to pay a deposit when renting a car?

Yes, we require a security deposit when renting a car which is refundable after 30 days of the vehicle return date.

Q: How far in advance should I book a car?

A: We recommend booking at least 48 hours in advance, especially during peak travel seasons, to ensure the availability of your preferred vehicle.

Q: Do you offer rental insurance?

A: Yes, we offer a variety of insurance options, and you can select your preferred coverage during the booking process.

Q: Can I add an additional driver to my rental agreement?

A: Yes, additional drivers can be added for an extra fee. They must meet the same age and license requirements as the primary driver.

Q: Is there a mileage limit on the rental cars?

A: We offer both limited and unlimited mileage options. Please check the terms of your rental agreement for specific details.

Q: What documents do I need to pick up the car?

A: You will need your physical documents of identification such as your driver’s license, and your booking confirmation. International customers must also present their passports and visa.

Q: Can I pick up or drop off the car outside of office hours?

A: Yes, we offer an after-hours service for an additional fee. Please arrange this in advance with our customer service team.

Q: Can I have the car delivered to my location?

A: Yes, we provide a delivery and collection service to your hotel, residence, or airport for an additional fee. Please arrange this when booking your vehicle.

Q: What is your cancellation policy?
A: Cancellations made 24 hours before the rental start date are free of charge. For cancellations made less than 24 hours in advance, a one-day rental fee will be charged.

Q: Can I modify my reservation?
A: Yes, you can modify your reservation by contacting our customer service team. Please note that changes to the booking may affect the rental rate.

Q: What should I do in case of an accident or breakdown?

A: In case of an accident, please get in touch with local authorities and then inform our customer service team immediately. For breakdowns, we provide 24/7 roadside assistance.

Q: How can I provide feedback about my rental experience?

A: We value your feedback. You can submit your comments through our website, email, or leave a review on our social media pages.

 For any other questions, please don't hesitate to contact us. Safe travels with Bold Car Rental!