Privacy & Cookie Policy

Effective 18th Jan 2024.

1.      Privacy Policy - Introduction

Welcome to Bold Car Rental ("we," "our," "us"). Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, www.boldcarrental.com, and use our services.

Personal Information

We may collect personal information that you voluntarily provide to us when you make a reservation or book a vehicle, contact our customer service team, subscribe to our newsletter or promotional materials, complete surveys, or provide feedback. This information may include the client's name, contact information (email address, phone number, mailing address), payment information (credit card details, billing address), driver’s license information, passport, and visa information.

‘‘All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties’’

https://boldcarrental.com/ will not pass any debit/credit card details to third parties’’

https://boldcarrental.com/ is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information that they collect.’’

 Non-Personal Information

We may also collect non-personal information automatically when you visit our website, including IP address, browser type and version, operating system, referring website, pages visited on our website, time and date of visit, and clickstream data.

How We Use Your Information

This information is mainly used for specific reasons outlined in our line of business such as processing and managing your reservations and bookings, communicating with you regarding your booking or rental, providing customer support, responding to inquiries, sending you promotional materials, newsletters, and special offers (with your consent), improving our website, services, and overall customer experience, complying with legal obligations and protecting our rights.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:

  • Legal Compliance: We may disclose your information if required by law or in response to legal processes, such as court orders or subpoenas.
  • Consent: We may share your information with third parties if you provide us with explicit consent to do so.
  • Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or providing services to you (e.g., payment processors, customer support).
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the new owners.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. While we strive to protect your information, we cannot guarantee its absolute security.

Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

The right to access – You have the right to request copies of your personal data.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

NB - If you make a request, we have up to one month to respond to you allowing all administrative or technical protocols to be implemented rightfully.

 2.       Cookie Policy - Introduction

Bold Car Rental ("we," "us," or "our") uses cookies on our website to enhance your experience and ensure our services function effectively. This Cookie Policy explains what cookies are, how we use them, and your choices regarding their use.

What are Cookies?

Cookies are small text files stored on your device (computer, smartphone, or other devices) when you visit a website. They help the website recognize your device and remember information about your visit, such as your preferences and actions.

How We Use Cookies

We use cookies for the following purposes:

  • Essential Cookies: These cookies are necessary for the proper functioning of our website. They enable you to navigate the site and use its features, such as accessing secure areas.
  • Performance Cookies: These cookies collect information about how visitors use our website. They help us understand which pages are popular and how users navigate through the site, allowing us to improve the overall performance and user experience.
  • Functional Cookies: These cookies allow our website to remember choices you make (such as your username, language, or region) and provide enhanced, personalized features.
  • Advertising Cookies: These cookies are used to deliver advertisements that are relevant to you and your interests. They also help limit the number of times you see an ad and measure the effectiveness of advertising campaigns.

Third-Party Cookies

We may also use third-party cookies from trusted partners for analytical and advertising purposes. These third parties may have access to information collected by these cookies.

Your Choices

You can manage your cookie preferences through your browser settings. Most browsers allow you to refuse cookies or alert you when a cookie is being sent. However, if you disable cookies, some features of our website may not function properly.

 Changes to This Policy

We may update this Cookie Policy from time to time. Any changes will be posted on this page, and the date at the top will be updated accordingly.

 Changes to This Privacy Policy

These policies are subject to changes/updates from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact

For any clarifications/requests, please contact us at – [email protected]

Contact us

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